Gorillas

Reimagining support for Google Cloud Platform new pricing model and partnerships By Dave Rensin, Director, Customer Reliability Engineering and Benjamin Smith, Director, Engineering Support, Google Cloud San Francisco  �  Cloud customers need a flexible and responsive relationship with their providers. We�ve taken a close look at how we offer support and today are announcing a new model, as well as partnerships with Pivotal and Rackspace, to deliver a closer and more effective way to engage with customers. When you move to the cloud you�re choosing to bet your business on that platform. The way we see it, this relationship is more than just a typical �customer/vendor� dynamic; it�s a partnership, especially when it comes to support. We started down this path last year when we launched Customer Reliability Engineering (CRE) based on the principles of Site Reliability Engineering (SRE), but we always knew that it was just the first step. Engineering Support: new role-bas...

Reimagining virtual private clouds By Zach Pohlman, Cloud Solutions Architect At Cloud Next 17 this year, we announced our reimagining of Virtual Private Cloud (VPC), a product that used to be known as GCP Virtual Networks. Today, we thought we�d share a little more insight into what�s different about VPC and what it can do. Virtual Private Cloud offers you a privately administered space within Google Cloud Platform (GCP), providing the flexibility to scale and control how workloads connect regionally and globally. This means global connectivity across locations and regions, and the elimination of silos across projects and teams. When you connect your on-premise or remote resources to GCP, you�ll have global access to your VPCs without needing to replicate connectivity or administrative policies per region. Here�s a little more on what that means. VPC is global . Unlike traditional VPCs that communicate across the public internet, requiring redundant, complex VPNs and intercon...